Returns for non-faulty goods must be pre-authorised (if not pre-authorised the return may be rejected). Goods may only be returned direct to us if they were purchased direct from us (customer must prove if necessary). Otherwise to be returned to original vendor.

Goods must be RECEIVED in re-sellable condition, in the opinion of Greenham Kawasaki. We recommend that all parcels are sent back to Greenham Kawasaki via trackable means by reputable carriers. Goods must be returned within 7 DAYS of receipt. After this period a handling fee of 25% of the original invoice value WILL BE CHARGED . Items received in a non re-saleable condition will result in no refund being given.

The customer must pay any and all carriage charges. No returns of discontinued products, unless within 14 days of purchase.

This policy does not affect your statutory rights and does not refer to faulty goods.